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What is the minimum order quantity?
Our minimum order quantity varies depending on the product type: 50 pieces for standard products and 100 pieces for customized products. For special requirements, please contact our account manager directly.
What is the delivery time for customized products?
Delivery time for standard customized products is 7-15 business days, depending on the complexity and quantity of the product. Expedited service is available for urgent orders, with delivery as fast as 3-5 business days.
Can you provide samples?
Of course! We offer free samples (excluding some high-value products); you only need to pay for shipping. If you are satisfied with the sample and place an order, the shipping cost can be deducted from the purchase price.
What payment methods are available?
We accept various payment methods: bank transfer, check, credit card, Alipay, and WeChat Pay. We also offer monthly billing for long-term clients.
How can we ensure product quality?
We have established a comprehensive quality control system: raw material inspection, production process monitoring, finished product testing, and pre-shipment sampling inspection. All products come with a quality guarantee, and will be replaced free of charge if there are any problems.
Do you provide design services?
Yes, we have a professional design team that offers free design services, including logo design, packaging design, and custom product design. We will provide multiple design options to choose from based on your needs.